Our Mission and Vision

Our Mission

Your Health

Marchese Health Care provides professional pharmacy and related specialty health products and services to promote the well-being of individuals and our community.

Our Care

Our dedicated staff deliver compassionate client-focussed care in collaboration with clients, caregivers and other members of the health-care community. As a progressive organization, Marchese Health Care encourages staff to think creatively in order to produce services that generate value for our clients and communities. We continuously improve quality and efficiency, while investing in growth and innovation.

Our Vision

A healthier Ontario through the provision of superior pharmaceutical and health-care products and services.

Our Principles and Values

Respect

We believe that every individual is entitled to be treated with dignity, courtesy, professionalism and respect

Honesty

We believe that all interactions must be conducted with fairness, honesty and integrity.

Accessibility

We believe that clients have the right to receive health-care services that are accessible, flexible and responsive to individual needs and preferences.

Partnerships

We believe that optimal client care and the efficiency and effectiveness of health-care services are promoted and sustained through co-operation and collaboration with clients, other service providers and the community.

Continuous Quality Improvement

We believe that innovation, and the continuous improvement of the quality of our products and services, enable us to be responsive to the rapidly changing needs of our clients, while using resources effectively and responsibly.

Quality of Work Life

We believe that our staff are our most valuable assets and that our responsibility as an employer of choice is to create a culture of health, balance and commitment.

Learning and Growth

We believe that providing an environment that promotes continuous learning and growth through education and professional development is the key to building the capacity of clients and our staff to meet the health and wellness goals of individuals and the community.

Giving Back to the Community

We believe in supporting the key roles of non-profit and charitable community groups through volunteerism and by generously donating our time, financial resources and skills to respond to community needs.

What's New

Hamilton & St. Catharines

Medical Supplies Depots

NOW CLOSED

Marchese Health Care's medical supplies depots located at 340 James Street North, Hamilton, and 277 Welland Ave., St. Catharines, are now closed. Retail sales of medical supplies are now available at our pharmacy, 316 James St. North, Hamilton.


Changes to Pharmacy

Delivery Service

We have made changes to our pharmacy delivery services so we can continue to provide you with the customer service you have come to expect from Marchese Health Care.

Medication Delivery
• Prescriptions without refills require a minimum of 48 hours notice.
• All refill orders require a minimum of 24 hours notice.


Saturday Deliveries
• Saturday orders must be received by our Pharmacy by 11:00 a.m. for same-day delivery.


SPECIAL NOTICE

New Narcotics Safety

Regulations in Effect

Ontario is taking action to reduce the abuse of prescription narcotics and controlled substances. Click here for more information, including acceptable pieces of identification, or visit the Ontario Ministry of Health and Long Term Care website.